From download
to laser ready.

Install DepthGraver

Download DepthGraver only from depthgraver.com so you receive the current, verified Windows installer.

1. Download DepthGraver from the Windows page at depthgraver.com and open the installer.
2. Confirm that Windows shows a verified publisher before continuing. If the publisher is missing or unexpected, stop and contact support.
3. Choose Install. DepthGraver will appear in the Start menu when installation finishes.

Good to know: Pilot ZIP builds use a separate manual process. Follow the instructions included with your specific build.

Activate your license

Your purchase confirmation includes a DepthGraver license key and the number of computers it can activate.

1. Open DepthGraver and paste the license key into the activation screen.
2. Select Activate DepthGraver while the computer is connected to the internet.
3. After confirmation, DepthGraver stores a signed activation record on this PC and remains activated after restart.

Good to know: After its one-time activation, DepthGraver keeps working offline on that PC. Your artwork is not uploaded during activation.

Recover or move a license

Reinstalling Windows or moving to another computer does not require purchasing DepthGraver again.

1. Use the secure license recovery page to email the original key to the address used for your purchase.
2. Enter that key on the activation screen of the computer you want to use.
3. If the activation limit has been reached or the key is missing, email support and include the purchase email and the installation ID shown in DepthGraver.

Good to know: Never post your complete license key in public channels, screenshots, or pilot-feedback reports.

Update DepthGraver

The first desktop update will be a manual download. Built-in update checking is planned for a future release.

1. We will email the address used for your purchase when the first update is ready.
2. Download the new signed installer from depthgraver.com and confirm that Windows shows Beam It Up Laser Works LLC as the verified publisher.
3. Save any active work, close DepthGraver, and run the installer. It will update your existing installation.

Good to know: Your license and local settings are preserved, so you will not need to purchase DepthGraver again. A future release will make checking for and installing updates more automatic.

Troubleshooting

Windows does not recognize the publisher

Stop the installation. Download a fresh copy from depthgraver.com and confirm that Windows shows a verified publisher. Contact support if the warning remains.

The activation service is unavailable

Confirm that the computer is online, then try again. A computer that was already activated continues working offline.

The key is not recognized

Paste the full key from the purchase confirmation. Capitalization and surrounding spaces are corrected automatically, but missing or changed characters cannot be recovered.

The activation limit was reached

Email support with the purchase email and the installation ID displayed on the activation screen. Do not include confidential artwork.

How do I get an update?

The first update will be announced by email and available as a new signed installer from depthgraver.com. Built-in update checking is planned for a future release.

DepthGraver will not launch

Restart Windows and try again. If it still fails, email support with your Windows version, DepthGraver version, and any message shown on screen.